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Cylinder Lifter Warranty & Product Registration

Protect your investment, keep your team safe, and make sure we can reach you quickly with any safety or product updates.

Once you’ve purchased a Cylinder Lifter, registering your product helps us support you better. It allows us to confirm your warranty, contact you in the event of a safety notice, and understand how our equipment is being used in the field so we can keep improving it.

Please complete the form below to register your Cylinder Lifter.

Registration takes less than two minutes and helps us:

  • Validate your warranty.
  • Provide faster support if you ever have an issue.
  • Share important safety information or product updates.

Note: Keep your purchase invoice and serial number in a safe place. We may ask for these if you submit a warranty claim.

Your Warranty at a Glance

  • Limited warranty period: [e.g. 12 or 24] months from the date of purchase, for the original purchaser.
  • Coverage: Defects in materials and workmanship under normal, intended use of the Cylinder Lifter.
  • Remedy: At our discretion, we will repair or replace defective parts, or supply a replacement unit.
  • Cost: Warranty repairs or replacements under approved claims are supplied free of charge for parts and labour.
  • Exclusions: Damage caused by misuse, overloading beyond rated capacity, incorrect installation, unauthorised modifications, accidental damage, corrosion due to improper storage, or failure to follow the operating instructions and maintenance guidelines is not covered.
  • Proof of purchase: A valid proof of purchase may be required for any warranty claim.
  • Safety first: Cylinder Lifter must always be used in accordance with local safety regulations and the product user manual. Failure to do so may void the warranty and can lead to serious injury.

You can tweak the months (12 / 24, or “12 months standard, 24 months if registered within 30 days”) depending on what you decide — but the structure works either way.


Full Warranty Terms

Cylinder Lifter (“we”, “us”) warrants that your Cylinder Lifter product will be free from defects in materials and workmanship under normal use for a period of [X] months from the date of original purchase (“Warranty Period”).

If a defect arises and a valid claim is received within the Warranty Period, we will, at our sole discretion:

  • Repair the product at no charge using new or refurbished parts; or
  • Replace the product with a new or refurbished product that is at least functionally equivalent; or
  • Offer another appropriate remedy where repair or replacement is not reasonably possible.

Any replaced product or part will be covered for the remainder of the original Warranty Period or [3] months from the date of replacement, whichever is longer.

What this warranty does not cover

This limited warranty does not cover:

  • Normal wear and tear.
  • Damage caused by use outside the rated capacity or intended design of the product.
  • Damage resulting from improper installation, improper storage, or failure to follow the instructions in the user manual.
  • Damage caused by accidents, negligence, abuse, or misuse.
  • Damage caused by unauthorised repairs, modifications, or alterations.
  • Cosmetic damage that does not affect safe operation.
  • Any costs related to removal, reinstallation, transport, or downtime.

Conditions of warranty

  • This warranty applies only to the original purchaser and is not automatically transferable.
  • We may require proof of purchase, serial number, photographs, or inspection of the product before approving a claim.
  • We reserve the right to deny warranty claims where the product has been used contrary to the instructions, safety guidelines, or rated capacity.

Limitation of liability

To the maximum extent permitted by law:

  • Our total liability under this warranty is limited to the repair or replacement of the product as described above.
  • We are not liable for any indirect, incidental, special, consequential, or economic loss, including but not limited to loss of profits, loss of business, or downtime, arising from the use or inability to use the product.

Your statutory rights may vary according to your country or state and are not affected by this warranty.

Important: This text is a general template. You should have your local legal advisor review and adapt it to meet the specific requirements of the countries where you sell and support Cylinder Lifter.


Warranty Claims & Support

If you believe your Cylinder Lifter has a fault that may be covered under warranty:

  1. Stop using the product immediately if there is any safety concern.
  2. Note the serial number, date of purchase, and a brief description of the issue.
  3. Contact your local distributor or contact Cylinder Lifter directly:
  4. Where possible, provide photos or video showing the issue and how the Cylinder Lifter is installed or used.

Our team or your local distributor will review your claim and advise on the next steps.

Customer Details

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